Reputation Fuel is a review generation system designed to ask your customers for feedback and reviews while guiding them through the process to make it super simple and unbelievably effective in building your online reputation!
We take care of everything so you can concentrate on running your business. The system will ask, remind and guide your clients and help build your online reputation quickly and efficiently.
We start by reaching out to your existing customer base using email, text messaging and print campaigns. We ask them to rate their experience with your company gathering valuable feedback in the process.
We systematically guide them through the process while generating reviews on the websites that you care about.
Your campaigns are set on a slow drip designed to help gather feedback and online reviews on a continuous basis.
The first step, once the client has clicked on a link or visited your feedback URL is to rate your business from 1-5 stars.
Positive feedback is then asked to leave a review on one of the sites you choose. Negative feedback is asked to give more detail, which is sent to you by email!
Our mission at this step is to funnel your happy customers to review sites and unhappy customers to contact you via email.
When your customers rate your business favorably, we then ask them to take a few minutes and leave a review on one of the review sites that you care about.
The system automatically detects review sites that they are already logged in to to make it extra simple to quickly and easily leave a review for your business.
The easier we can make it for them, the more likely we will end up generating new reviews from your customers.
If a customer clicks 1-3 stars when leaving feedback, we ask them to provide detail on their experience.
This comes to you in the form of an email and has a few very valuable functions. The first is to avoid having them post a negative review online for the world to see. This also gives you the opportunity to address the situation and hopefully turn them into a happy customer in the process.
You can’t always make everyone happy, but you can try, and that is what sets highly successful businesses apart from the rest!
The system prompts your customers with simple instructions on how to leave a review so that they do not end up on a review site confused not knowing what to do next.
We make it easy for your customers to leave a review and go on with their day. The result is more reviews for your business!
The review manager will constantly scan the web for new reviews for your business and alert you when new reviews are found!
Knowing when new reviews are posted is very important so that you can respond in a timely manner and interact with your customers as effectively as possible.
Showcase your reviews with an automated review stream. We’ll gather all you best reviews from across the web so you can display them all in one place!
You control which reviews you show and which reviews you hide!
